Last updated: January 2025

789taya Privacy Policy – How We Handle Your Personal Information

At 789taya, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and the choices you have regarding your information when you use our platform in the Philippines. Reading through this page will give you a clear picture of how your data is handled every step of the way.

Data We Collect How We Use It Your Rights Cookies

What Information We Collect From You

When you register an account or use the 789taya platform, we collect certain personal information that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals. We also collect identification documents when we carry out identity verification, which is required under Philippine gaming regulations to confirm that all members meet the minimum age requirement and are who they say they are. Additionally, we gather technical data such as your IP address, device type, browser information, and session activity logs to help us maintain platform security and improve your experience. All of this information is collected directly from you or automatically through your use of our services.

We do not collect any personal data beyond what is reasonably necessary to operate the platform, process your transactions, and meet our regulatory obligations in the Philippines. You are not required to provide information that is not requested during registration or account verification. If you contact our support team, we may also retain records of that communication to help resolve your query and improve our service. We handle all personal data with care and in accordance with applicable Philippine data privacy laws.

Identity Data

Full name, date of birth, nationality, and copies of government-issued identification documents used for account verification and age checks.

Financial Data

Payment method details, deposit and withdrawal history, and transaction records in Philippine pesos, collected to process your account transactions securely.

Technical Data

IP address, device identifiers, browser type, operating system, and session logs collected automatically when you access the platform from any device.

How Your Data Is Used and Who Can Access It

The personal information we collect is used primarily to operate your account, process your financial transactions, verify your identity, and deliver the sports betting and casino-style entertainment services available on the 789taya platform. We also use your data to comply with our legal and regulatory obligations under Philippine law, including anti-money laundering requirements and responsible gaming obligations. Where you have opted in, we may use your contact details to send you information about promotions and platform updates that are relevant to your account. You can opt out of marketing communications at any time by contacting support or adjusting your account preferences.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted third-party service providers who assist us in operating the platform — such as payment processors, identity verification providers, and IT infrastructure partners — but only to the extent necessary for them to perform their services. All such providers are contractually required to handle your data securely and in accordance with applicable privacy law. In cases where we are legally required to disclose your information to regulators, law enforcement, or other government authorities in the Philippines, we will do so in accordance with our legal obligations.

Summary of Data Uses

  • Operating and maintaining your 789taya account and processing all associated transactions.
  • Verifying your identity and age in line with Philippine gaming regulations.
  • Detecting and preventing fraud, money laundering, and unauthorised account access.
  • Sending you account-related notifications and, where consented, promotional communications.
  • Improving platform performance, security, and the overall user experience for members in the Philippines.
  • Meeting our legal and regulatory obligations as required by applicable Philippine law.

Cookies, Tracking, and How to Manage Them

789taya uses cookies and similar tracking technologies to make the platform work correctly and to improve your browsing experience. Cookies are small text files stored on your device that help us remember your session, keep you logged in, and understand how you use the platform so we can continue to improve it. We use strictly necessary cookies to ensure the platform functions properly, as well as analytical cookies that help us understand usage patterns in an aggregated and anonymised form. We do not use tracking cookies to serve third-party advertising.

You can manage your cookie preferences through your browser settings at any time. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of certain parts of the platform. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate. If you continue to use the 789taya platform without changing your cookie settings, we will take this as your acceptance of the cookies described in this policy.

Strictly Necessary

These cookies are essential for the platform to function. They manage your session, keep you logged in securely, and ensure that core features work as expected. They cannot be switched off.

Analytical Cookies

These help us understand how members navigate the platform in aggregate. The data is anonymised and used only to improve the platform experience for users in the Philippines. No personal profiles are built.

Your Rights Over Your Personal Data

As a member and data subject under applicable Philippine privacy law, you have a number of rights in relation to the personal information we hold about you. You have the right to access a copy of the data we hold, to request corrections if any information is inaccurate, and to request deletion of your personal data in certain circumstances. You also have the right to object to or restrict specific types of data processing, and to withdraw your consent for marketing communications at any time without affecting the lawfulness of any processing carried out before withdrawal. To exercise any of these rights, please contact our support team using the email address displayed in the footer of this page.

We will respond to all verified data rights requests within a reasonable period and in accordance with the timelines set out under applicable Philippine data privacy regulations. In some cases we may need to retain certain information even after a deletion request — for example, where we are required by law to keep transaction records for a specified period. We will always explain the reason if we are unable to fulfil a request in full. If you have a concern about how your data is being handled, you also have the right to raise this with the relevant data protection authority in the Philippines.

Access

Request a copy of the personal data we hold about your account.

Correction

Ask us to update or correct any inaccurate information we hold.

Deletion

Request that your personal data be erased where no legal obligation requires us to retain it.

Objection

Object to or restrict certain types of data processing, including direct marketing.

How We Keep Your Information Secure

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and the 789taya platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to personnel who need it to perform their job functions, and all staff who handle personal data are trained in data security practices. We regularly review and update our security measures to address emerging threats and maintain a safe environment for all members in the Philippines.

While we make every effort to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account safe by maintaining a strong, unique password and by not sharing your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, please notify us immediately so we can take prompt action. For more information about staying safe while using the platform, you can visit our FAQ page which covers account security in detail.

Have Questions About Your Privacy?

If you want to know more about how your personal data is handled on 789taya, or if you would like to exercise any of your data rights, check the FAQ page or get started with a free account registration today.